Bonuses are always available through your account dashboard. Simply log in and tap on the profile icon in the top right corner. Select "Bonuses" from the menu and choose a bonus from the list. For bonuses that don't require a deposit, the Slot Chips will be automatically added to your account after you've claimed the bonus from your list of bonus offers. If a deposit is required, you will need to claim the bonus prior to making a Bitcoin deposit. Once the deposit is made, your bonus will be activated and the Slot Chips will automatically be added to your account.
Bonuses are rewarded in Slot Chips, which are only available for Bitcoin withdrawal once the wagering requirements for that bonus have been met. The wagering requirements and bonus expiration dates are always indicated in the bonus page of your account menu. Bonuses can be forfeited at any time, but by doing so you will lose all bonus funds and any winnings gained from bets placed with bonus funds.
"Wagering Requirements" refer to the total amount of bets you have to place if you wish to withdraw your bonus funds or any funds attached to your bonus (which could include the deposit made to activate your bonus, and any winnings gained from your bonus). To view your Wagering Requirements and the progress you have made towards completing them, go to the bonus page in your account menu.
No. All deposits and withdrawals are done through Bitcoin only. Your Bitcoin wallet provider might charge fees or set limits for each transaction, but these are unassociated to Slots.com.
To get started, you need to select a Bitcoin Wallet Provider and purchase your first bitcoins. Once this is set up, you can think of your provider as an app that allows you to send and receive secure transactions quicker than a bank. Transactions are processed using unique "wallet addresses" that allow providers to identify where the funds should be sent. To make a deposit, you will need to copy the wallet address given to you on the deposit page of Slots.com, and paste it into your Bitcoin Wallet. To make a withdrawal, you will need to retrieve your wallet address from your provider, and paste it into the appropriate field in our withdrawal page.
No. Due to the quick processing times of Bitcoin withdrawals, no cancellations can be made.
If you've forgotten your password, tap on the LOGIN button at the bottom of your screen and select "Forgot Password". You will be asked to provide your email address, where a link will be sent for you to reset your password.
Should you decide to close your account, you can send an email request via our Contact Us page. A customer service agent will be in touch to assist with your request.
No problem. If you get disconnected while playing a game, any wins from the play will be credited to your account balance when you next log in.
Our website is supported by an impartial third party to ensure the reliability and integrity of our games. In fact, a pseudo Random Number Generator (pRNG) selects the winners randomly.
Browse our FAQ to find the answers you need.